你准备好接受行为面试了吗? |职业发展服务-申博太阳城

“告诉我你在一个团队中的一次经历, and one of the members wasn't carrying his or her weight."

If this is one of the leading questions in your job interview, 你可能要接受行为面试. Based on the premise that the best way to predict future behavior is to determine past behavior, this style of interviewing is gaining wide acceptance among recruiters. Today, more than ever, every hiring decision is critical. Behavioral interviewing is designed to minimize personal impressions that can affect the hiring decision. 通过关注申请人的行动和行为, rather than subjective impressions that can sometimes be misleading, 面试官可以做出更准确的雇佣决定.

James F. 红色的, manager of staff 规划 and college relations for Occidental Chemical Corporation in Dallas says, "Although we have not conducted formal studies to determine whether retention or success on the job here has been affected, I feel our move to behavioral interviewing has been successful. It helps concentrate recruiters' questions on areas important to our candidates' success within Occidental.

行为与. 传统的面试

If you have training or experience with traditional interviewing techniques, you may find the behavioral interview quite different in several ways:

Instead of asking how you would behave in a particular situation, the interviewer will ask you to describe how you did behave.
Expect the interviewer to question and probe (think of "peeling the layers from an onion").
The interviewer will ask you to provide details and will not allow you to theorize or generalize about several events.
The interview will be a more structured process that will concentrate on areas that are important to the interviewer, rather than allowing you to concentrate on areas that you may feel are important.
You may not get a chance to deliver any prepared stories.
Most interviewers will be taking copious notes throughout the interview.

The behavioral interviewer has been trained to objectively collect and evaluate information, and works from a profile of desired behaviors that are needed for success on the job. Because the behaviors a candidate has demonstrated in previous similar positions are likely to be repeated, you will be asked to share situations in which you may or may not have exhibited these behaviors. Your answers will be tested for accuracy and consistency.

If you are an entry-level candidate with no previous related experience, the interviewer will look for behaviors in situations similar to those of the target position:

"Describe a major problem you have faced and how you dealt with it."
"Give an example of when you had to work with your hands to accomplish a task or project."
“你最喜欢什么课?? 你喜欢它什么?"

Follow-up questions will test for consistency and determine if you exhibited the desired behavior in that situation"

“你能给我举个例子吗?"
“你做了什么??"
“你说什么??"
“你在想什么呢??"
“你感觉怎么样??"
“你的角色是什么??"
结果呢?"

You will notice an absence of such questions as, "Tell me about your strengths and weaknesses.

如何为行为面试做准备

Recall recent situations that show favorable behaviors or actions, 特别是涉及到课程作业, 工作经验, 领导, 团队合作, 倡议, 规划, 以及客户服务.

Prepare short descriptions of each situation, be ready to give details if asked.

Be sure each story has a beginning, a middle, and an end, i.e., be ready to describe the situation, your action, and the outcome or result.
Be sure the outcome or results reflects positively on you (even if the result itself was not favorable).
要诚实. 不要美化或省略故事的任何部分. The interviewer will find out if your story is built on a weak foundation.
要具体. Don't generalize about several events, give a detailed accounting of one event.

对这个问题可能的回答, “告诉我你在一个团队中的一次经历 and a member wasn't pulling his or her weight" might go as follows: "I had been assigned to a team to build a canoe out of concrete. One of our team members wasn't showing up for our lab sessions or doing his assignments. 我终于私下见过他了, 解释了团队其他成员的沮丧, 问我有什么可以帮忙的. He told me he was preoccupied with another class that he wasn't passing, 所以我找了个人帮他上另一门课. He not only was able to spend more time on our project, but he was also so grateful to me for helping him out. 我们按时完成了我们的项目，并得了一个“B”."

The interviewer might then probe: “你感觉怎么样? when you confronted this person?”“这个项目的本质是什么?”“作为团队成员，他的责任是什么?”“你的角色是什么?" "At what point did you take it upon yourself to confront him?" You can see it is important that you not make up or "shade" information and why you should have a clear memory of the entire incident.

不要忘记最基本的

Instead of feeling anxious or threatened by the prospect of a behavioral interview, remember the essential difference between the traditional interview and the behavioral interview: The traditional interviewer may allow you to project what you might or should do in a given situation, whereas the behavioral interviewer is looking for past actions only. It will always be important to put your best foot forward and make a good impression on the interviewer with appropriate attire, 良好的形象, 有力的握手和直接的眼神交流. There is no substitute for promptness, courtesy, preparation, enthusiasm, and a positive attitude.